Policies Faq

What is the warranty?

What is the return policy?

Please see our return policy: Altwork Return Policy

How does the 30 day home trial work?

Within the Contiguous U.S. we offer free returns within 30 days of delivery. This allows you to try the Station for 30 days in your home or office risk-free. If you would like to return the Station for any reason, you will receive a full refund with no restocking fee and we will pay for return shipping. (Outbound shipping and third-party professional assembly is not refunded) All we ask is that you keep the original boxes as well as packaging material and the Station is returned free from damage.

What if my Station needs to be serviced?

Service requests are handled via email within one hour during regular business hours. We are able to provide service worldwide.

Do you offer an affiliate program?

We will be launching a new affiliate program soon.